Business Process management - continued benefits

  1. Improve Process Communication

What distinguishes successful businesses and teams is a clear idea of what they are supposed to do, how they are supposed to do it and highlighting the exact role of every team member. Clear and crystal communication of the operational processes is critical to facilitate smooth functioning of a team. Business Process Modeling achieves this through:

Ø  Offering a common unified language and methodology for communicating processes and information about processes and decision rules.

Ø  Acting as a platform for training new people. A thoroughly documented process facilitates rapid knowledge transfer and thus, new employees can be quickly trained on what to do.

Ø  Minimizing potential danger of loss of staff resulting in loss of business process knowledge.

Ø  Jump-starting organizational process documentation initiative.

  1. Increase Control and Consistency

Organizations and companies that succeed are ones that ensure their business processes and rules are well designed and that they are consistently applied the same way every single time. Business Process Modeling makes this possible by helping:

Ø  Formalize existing processes which may not be well documented or which have evolved over time into “informal knowledge”.

Ø  Execute processes in a consistent manner instead of relying on people to remember to do the right thing as documented processes can be given to business users.

Ø  Make better decisions as guesswork is eliminated as business users can have the documented business rules in front them.

  1. Improve Operational Efficiencies

Dynamism in the business environment has led managers to ensure that they are achieving the best possible results with the resources available to them. This reduces room for in-efficiencies and wastages. Process simulation and analysis are critical tools to facilitate this by:

Ø  Allowing analysis and understanding of the process flows, helping managers to know if there is room for further optimization and efficiencies.

Ø  Spotting needed improvements and reduce process cycle time.

Ø  Increasing productivity of existing resources and staff, allowing the team do more with less.

Ø  Facilitating risk free experimentation and encourages exchange of process improvement ideas.

Ø  Encouraging a mind-set of continually optimizing critical business processes to incrementally improve operational efficiencies.

Ø  Fostering better resource utilization.

  1. Gain Competitive Advantage

All these benefits lead to a significant competitive advantage for an organization that has invested its time and effort to document, simulate and improve its processes. A slight improvement in one activity here and another one there leads to an overall better process. Repeated execution of the process in the day-to-day running of the business makes an organization much more efficient and better than its competitors.